Every year, millions of college students graduate and enter the workforce. Even with unemployment levels at record lows, some graduates are still struggling to find careers in their chosen fields after graduating.
Management serves functions beyond decision-making and bringing expertise to your business. Leading by example, managers set the tone of the workplace for all employees. Despite this, a study done by West Monroe found that 43% of new managers had not received any formal management training.
Creating effective development strategies for leadership at your company is essential for promoting best-in-class management practices. If you’re not sure where to start, the Cura team has effective training suggestions to help you develop your managers so they can optimize their leadership skills!
Soft Skills Training
Soft skills are essential for anyone in a leadership role. Soft skills training allows managers to better connect with employees in order to provide effective feedback, set goals and expectations, and build trusting and productive relationships. A manager with effective soft skills can promote a healthier work environment, which is good for your employees’ mental health.
Soft skills training should focus on:
- Communication skills
- Building trust
- Giving and receiving feedback
- Active listening
- Recognition and engagement
You can promote soft skills development through either online or in-person courses. If you aren’t sure how to go about this, team Cura offers various training programs for managers and employees alike.
Conflict Resolution Techniques
Soft skills create the foundation for managers to be able to effectively handle and ideally, resolve conflict. Situations such as conflicts between employees can create disharmony in the workplace and can escalate quickly if not resolved. Training managers to both mediate conflict and identify when they need assistance from an HR partner to navigate the situation is important.
Take action to prevent conflict before it starts. Outline clear expectations for behavior, and educate both managers and employees on these practices regularly. Ensure company policies and practices are clear on how to address conflict if it does arise, and that they are followed consistently throughout the organization. Clearly outline the procedures for reporting an issue and consider using an anonymous reporting system allowing employees to inform leadership if they are not comfortable sharing with their manager.
Finally, know when to involve HR in workplace conflicts. More serious issues such as harassment, discrimination, and workplace violence should all be handled in partnership with an HR professional. If you are unsure about how to handle an issue, it’s best to consult with an expert.
Performance Evaluation and Feedback Standards
Effective performance reviews are a great way to show employees how well they are doing. Train managers to address performance evaluations in a thoughtful and productive way. Encourage regular and sincere constructive feedback, and celebrate when they are doing well. Conducting performance reviews and providing feedback should be done face to face when possible to build strong relationships and trust.
Also, partner with your team to establish goals and performance expectations for the upcoming review period. Consider what they are doing well, and the steps that can be taken to improve areas where they’re struggling. Don’t forget to offer support and resources to help them reach these goals.
Company and Legal Knowledge Training
Educate managers on all company policies and programs. It’s critical for them to know about everything from the Code of Conduct, to the Attendance Policy and everything in between. It’s important to be familiar with this information to help support, communicate and enforce policies and practices when needed. Additionally, ensure managers know how to deal with violations of company policies and the appropriate steps to take.
Managers should also be familiar with your products and services, company processes, mission, vision, and business model. The greater their knowledge of your organization, the better they can help advise customers and employees.
Finally, ensure that managers are familiar with state and federal employment laws and regulations. While these are generally overseen by HR experts, it’s important for all managers to be aware of regulations such as the Family and Medical Leave Act (FMLA), Fair Labor Standards Act (FLSA), and the Equal Employment Opportunity Commission (EEOC) laws, among others. Awareness of these laws and regulations is especially important because violating them can lead to serious repercussions for your business.
Create a Management Development Program with Cura HR
Manager training is an ever-evolving topic that needs to align with each organization’s unique needs. A new or experienced employee transitioning into management needs guidance and resources to set themselves and your company up for success.
Cura HR helps our clients identify and implement opportunities to level up their talent. We are certified in the most widely used and reputable people assessment tools, offer extensive manager and employee training, and facilitate effective team-building and development programs. We’d love to learn about your business and how we can help you to develop your team!
Hiring top talent is something every business strives for. After all, experienced and dedicated employees are always excellent to have on your team. As people gain experience, they develop and deepen their skills and competencies. Despite this, many older employees state that they face discrimination in their workplace due to their age. A survey done by the American Association of Retired Persons (AARP) found that 61% of respondents had experienced or witnessed discrimination based on age in their workplace.
This number is especially concerning since the workforce is getting older and working longer in their careers. This means that hiring and keeping experienced talent is more important than ever. Making sure that your workplace is accepting of people of all ages will ensure that you keep older employees satisfied with working at your company. If you’re not sure how to foster an age-inclusive company culture, here are a few suggestions to help.
Ingenuity is the name of the game at Outrider–the pioneer in autonomous freight yard operations for logistics hubs. The only software and development company exclusively focused on automating all aspects of yard operations, Outrider eliminates manual tasks that are hazardous and repetitive while driving efficiency, safety and sustainability.
At Outrider ingenuity doesn’t stop at the yard. The company is committed to on-going progress and growth throughout all facets of the business. This commitment starts with its people. That’s why Outrider teamed up with Cura as its HR consulting partner—not out of necessity, but a proactive desire to continually cultivate a thriving workforce and vibrant work culture.
Projects accomplished
- Job architecture & compensation structure
- Company policies & programs
- Team & manager training
- People-first best practices
Outrider Vitals
- Headquarters: Golden, Colorado
- Team Members: 125+
- Website: www.outrider.ai
- Mission: To drive the rapid adoption of sustainable freight transportation by deploying zero-emission systems.
Embracing a Culture of Continuous Feedback
One of Outrider’s primary goals in partnering with Cura was to upgrade its internal performance management approach. Outrider leadership saw this as an opportunity to lay the tracks for future company advancement and success. Outrider engaged Cura for its People Operations and performance management expertise to assist in developing the right strategy for their business.
- Performance Management is the strategy organizations use to manage, measure, and improve employee performance.
- Continuous Feedback is the practice of regularly exchanging productive feedback between managers and employees as well as peer to peer.
Feedback for Thought
After a thorough internal assessment, Cura identified continuous feedback as a key opportunity area for Outrider to create a performance management process that would deliver high value to its employees and business. Cura’s role was to equip Outrider with the tools needed to build a culture open to proactively giving and seeking feedback.
A recent Gallup survey found that only 26% of employees strongly agree that the feedback they get actually improves their work.
Giving and Receiving Feedback Well
To support the Outrider team in learning how to give and receive feedback, Cura trained their people managers on this concept using a 4-part formula for giving continuous feedback and best practices for effective management.
Continuous Feedback: 4-Part Formula
1 – The Micro Yes
- Ask them if it’s acceptable to provide feedback
- Pace the conversation
- Create buy-in
2 – Data Point
- Share specifics about what you saw or heard
- Remove any blur words (not-specific, may be perceived different than you mean)
- Be detailed and precise – clearly address what needs to increase or diminish
Important for positive feedback too – call out behaviors that need to be repeated
3 – Show Impact
- Provide information on how the data point(s) impacted you, their peers, the team, the customer, etc.
- Give a sense of purpose
- Connect the meaning and logic of the data points
4 – End on a Question
- Gain buy-in by closing out feedback with a question
- Create commitment not compliance
- Focus on problem-solving conversations
- Ask for feedback regularly
Best Practices for People Managers
Cura shared the 4-Part Continuous Feedback Model to enable Outrider’s people managers to be as effective as possible when sharing feedback with their teams.
Key Practices
- Conduct regular 1:1’s
- Acknowledge and recognize your team
- Consider individual work preferences and appreciation languages
- Create growth and professional development plans
- Adopt a growth mindset
The Impact
“Cura HR is fantastic. As soon as we engaged with them, they worked with us to establish a process first to review our existing HR functions, policies and procedures and establish new services to help our growing organization.”
-Alisande Rozynko, VP, General Counsel, Outrider Technologies
See how Cura can advance your organizational growth.
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The 2022 labor market is experiencing changes that make it more challenging for employers to retain employees. Why? There is no doubt that the global pandemic created a work environment of fear and uncertainty. As a result, some people are leaving due to unhappiness with how they were treated by their employer during the pandemic, undesirable pay, or unsatisfactory benefits. Other reasons include a lack of work-life balance, a desire for a change…and some are simply burned out.
With more and more people leaving the workforce, it’s never been more important or pressing for businesses to offer a competitive total rewards package. In this blog, we will discuss ways employers can add value to their employee’s experience and retain their top talent.
Offer competitive salary and benefits
Compensation is a factor that will continue to play a significant role in the employee’s experience and retention. Employees often leave when they don’t feel appropriately compensated. Therefore, it’s important to understand competitive compensation ranges for your positions and ensure you are paying appropriately.
Benefits are also an essential part of a comprehensive total rewards package. Employees value health and wellfare benefits, 401(k) and retirement benefits, technology stipends, and perks such as gym memberships and access to mental health services. Employees are also desiring competitive paid time off programs and professional development opportunities.
Upskill your team
Speaking of professional development, let’s highlight the fact that employees are regularly looking to gain new skills and opportunities. It’s important to provide employees with opportunities to learn and take on stretch opportunities.
These opportunities will also serve as a way for employees to grow within your organization by providing them with new job responsibilities or leadership roles. In addition, offering the opportunity for ongoing professional development will help the employee imagine a future with your company.
Include flexible work options
Flexible work options are another way to stay competitive in this market—and it is becoming increasingly important to employees. In fact, according to a recent study, 89% of U.S. workers say the ability to have a flexible schedule would improve their job satisfaction.
The most common forms of flexibility include:
- Flexible hours: allowing employees to work within a schedule that best suits their needs
- Hybrid and remote work options: offering the ability to work from home and in the office as needed
Understand what makes employees leave/stay
Understanding the reason why employees leave is an integral part of avoiding turnover. Exit interviews can help you understand the driving factors behind an employee’s decision to leave. Encourage open communication and track common reasons for leaving.
It can also be helpful to consider why your current employees are staying by conducting “stay interviews.” Similar to an exit interview, a stay interview asks employees about what they enjoy the most, and what could be improved about the company. This can help you understand the company’s strengths and challenges and solutions to maintain retention.
Put your best foot forward with Cura HR
Are you struggling to keep your best employees? High turnover rates can affect your company and its ability to reach its goals. Developing an effective retention strategy can help you improve employee satisfaction. However, we understand if you’re unsure where to start. That’s where Cura HR comes in!
We provide benchmarking, guidance, and expert advice to ensure your ability to successfully recruit, hire, and retain the best talent aligned with your organizations’ mission and values. We’d love to learn about your business and how we can leverage HR best practices to take your vision to the next level.
At this point, most of us have either heard of or experienced the effects of the Great Resignation. A record number, 4.5 million people, voluntarily left their positions in November 2021 alone. This amount of resignations was an all-time high, and unemployment rates continue to soar.
People are leaving for various reasons such as undesirable pay or benefits, lack of work-life balance, etc. Therefore, as people re-enter the workforce, they are asking more from their employers than ever before. Employees want the opportunity to learn and grow; they want to work for a company that cares about their well-being and they want flexibility in their working arrangements.
In this blog, we break down ways employers can keep up with the evolving work environment to ensure their teams are happy and satisfied with their work.
Promoting Development at Your Company
A recent Gallup poll stated that 87% of millennials and 69% of non-millennials rate career growth and development opportunities as highly important to them in a job. It’s essential for employers to consider how they’ll promote career growth as a part of their company culture. Promotions are typically one significant way to highlight development, but it’s not always a viable option. There are other ways to reward hard work and encourage growth, for example:
- Consider a professional development budget for certifications, conferences and networking events.
- Provide time and resources for your employees to learn new skills at work.
- Celebrate wins when employees graduate from a program, earn a credential or reach a goal
- Provide regular coaching and feedback.
Employee Wellbeing
Employers should always consider how they can support and care for their employee’s physical and mental health. With a wellbeing strategy in place, you’ll not only notice an increase in employee engagement, but will motivate the team to reach their goals. When employees feel well, they tend to perform better. Studies show that workers are 13% more productive when happy! Here are some examples of how to support employee wellbeing:
- Increase opportunities for time off
- Offer an Employee Assistance Program
- Review team workloads and job design
- Offer paid volunteer days
- Offer a health and wellbeing allowance for employees to use at their discretion (ex: gym membership, massage, new sneakers!)
Embracing Remote/Hybrid Work
Flexible work arrangements will be the norm, not the exception moving forward. Studies show that 62% of employees believe working remotely positively impacts engagement. Not only that, but 61% of employees prefer being fully remote.
The freedom to work from anywhere has become the most sought-after benefit during the pandemic. In fact, according to new research from the WFH Research Project, people value flexibility as much as a 10% pay raise.
However, with remote work comes different challenges, such as employee engagement. Engaging remote employees requires a strategic approach and long-term commitment to your team.
Here are some examples:
- Stay connected through technology such as Zoom, Slack, Teams, etc.
- Schedule regular team meetings and incorporate video calls with screen sharing.
- Assign mentors to new hires (new hires need extra support when working remotely).
- Plan in-person team or company retreats and outings.
- Establish healthy boundaries around schedules and assignments.
Use Cura HR to Help Keep Your Team Happy
Cura HR creates custom solutions for every project and client by combining our years of experience with fresh ideas and a forward-thinking approach. We connect trending concepts with time-tested tools and proven processes, to build unique solutions for every situation.
Whether you need help leveling up your team’s talent, building out your employee wellbeing programs, or planning an engagement strategy, Cura HR has your back! We’d love to learn about your business and how we can take your people programs to the next level.
Human Resources is most effective when dynamic and ever-evolving. Cura consultants start with proven tools and processes and build from there. We create custom solutions for each client by combining our collective years of experience with a forward-thinking approach. We continually test, benchmark and optimize our efforts to ensure we’re providing the greatest value and relevance to our clients.
Kodiak Vitals
- Headquarters: Park City, Utah
- Company Type: Food manufacturing
- Category: Whole grain baking mixes
- Team Members: 150+
- Mission: To inspire healthier eating and active living with nourishment for today’s frontier.
- Website: kodiakcakes.com
Compensation Strategies to Drive Business Growth
Kodiak is a growth oriented company with aggressive goals to scale. Its leadership identified compensation as a key area of focus in its broader strategic operating plan. To shore up this component of the business, Kodiak engaged Cura HR for their Total Rewards expertise. Cura was tasked with:
- Designing a foundational compensation strategy in support of the company’s future advancement
- Benchmarking pay and re-calibrating pay programs to account for rapid growth
- Identifying pay opportunities to distinguish Kodiak as an employer
- Assisting with implementation, training and roll-out of new tools
The Outcome
Over the course of 12 months, Cura conducted a comprehensive compensation assessment and analysis for Kodiak Cakes and turned the findings into strategic recommendations and actions. Cura seamlessly put the following in place to support Kodiak’s growth objectives.
- New compensation structure
- Incentive pay design & pay practices
- Compensation education for all employee levels
- Workforce dashboard & compensation metrics
“Cura HR was extremely responsive and helpful in getting an intense amount of compensation planning work done in a very short amount of time. We had tight deadlines that we were able to meet due to Cura’s support. We really appreciate their partnership!”
-Marcelle Miller, Head of People at Kodiak Cakes
“We elevated our compensation planning tools and communication to the organization. This enabled our leaders to have meaningful compensation conversations with their people, which is invaluable.”
-Marcelle Miller, Head of People at Kodiak Cakes
Discover how Cura can help you scale your business with smart compensation strategies.
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About Kodiak Cakes
With a delicious portfolio of 100% whole-grain, protein-powered pancake and waffle mixes, frozen waffles and pancakes, oatmeal, baking mixes, and a variety of snacking products, Kodiak provides its loyal consumers with “Nourishment for Today’s Frontier.” Headquartered in Park City, Utah, Kodiak was built on a mission to enable healthier eating and active living. The brand began when eight year-old Joel Clark began selling his family’s hand-milled flapjack mix door-to-door from a little red wagon, and Kodiak is now proudly sold in 26,000 doors nationwide.
About Cura HR
Cura is your modern HR partner for strategic HR services. We provide virtual, high-value Human Resources leadership and support for businesses large and small across a wide range of dynamic industries.
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